Meter Provida Ltd

The UK’s Leading Multi Utility Metering Specialist

FAQs

Can you provide technical advice and expertise?
25/06/2015 15:23:37 FAQs

Yes, we’re very happy to help you with technical advice and product information. All of our sales advisors have been trained in a wide range of metering products and can advise on our products and solutions. For highly technical queries, our team will refer your question to a qualified gas engineer.

Do you accept credit card payments?
25/06/2015 15:23:03 FAQs

Yes we accept all major credit cards. We also take payment by BACS.

Are goods available for collection?
25/06/2015 15:22:20 FAQs

Yes, we are happy for you to collect your order. We do need notice so that we can pack your items and prepare the correct documentation. If you have an urgent order, please contact our Sales Team on 01246 269807 and they will do their utmost to meet your requirements.

Where can I obtain further information on specific products?
01/06/2015 15:28:33 FAQs

Our Product Library contains data sheets on certain products, and our Sales Team are available to answer any queries on 01246-269807.

What is your returns policy?
05/03/2015 14:36:46 FAQs

We do accept returns if goods are not suitable; they need to be returned in their original condition and packaging. Please note that returns will be subject to a re-stocking charge. Please see the Returns Policy page.

What are your delivery options?
04/03/2015 15:02:54 FAQs

We offer 5 delivery options:

  • Before 10.30am
  • Morning delivery
  • Saturday morning delivery
  • Delivery within 48 hours
  • Next day delivery
What is the cut off time for next day delivery?
04/03/2015 15:01:39 FAQs

For orders placed before 2pm, we offer a next day service, subject to stock availability.

Can I schedule a specific delivery time?
04/03/2015 15:00:27 FAQs

We can’t guarantee a specific time for delivery, but by choosing one of our different delivery options, you can plan for a morning delivery or for one before 10:30am.

Do you install meters and meter boxes?
04/03/2015 14:24:45 FAQs

No, we are a supplier, not an installer. Gas and electric meter installation needs to be carried out by an OFGEM approved engineer. Click here to see the Register of OFGEM Approved Meter Installers.

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